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Hospitality

Hotels & Hospitals Solution

Both hotels and hospitals rely on robust communication systems to ensure smooth operations and enhance safety and service quality. Coral IRIS IVDX Cloud is a reliable and robust communication system, best communication system to insure Guest Communication, Staff Communication, check-in/Check-Out, Wake-up Alarm, Emergency Communication & reporting Etc…

Call Center Solution

Each message is important and must be delivered. IRIS IVDX Cloud will make sure that calls get routed to the device where user is accessible, be it a, GSM phone or landline or a SIP client on the laptop. IRIS IVDX Cloud comes preloaded with XMPP protocol which is a globally accepted standard for provisioning “Presence based services” that enable the system to redirect calls based on location of the user.

Coral Call Center Solution

Code Blue Solution

Coral Code Blue Solution is feature rich emergency announcement system in medical emergency situation in a hospital, where a patient requires immediate resuscitation, often due to cardiac arrest or respiratory failure. Medical staff respond urgently to provide lifesaving interventions. where coral Code Blue Solution gives variety of features like integration with Analog/IP PA system, Email, SMS & most papuler  WhatsApp.

IP based Public Announcement System

Coral SIP-based Public Announcement (PA) System uses the Session Initiation Protocol (SIP) to facilitate communication over IP networks. SIP is commonly used in voice over IP (VoIP) communications and can efficiently handle PA needs.

Coral IP Based Public Announcement System

No Calls are ever Missed

Providing immediate access to customer is paramount. Iris Cloud supports single number access to all users on their official number irrespective of their physical location. XMPP based presence recording service will ensure that calls are automatically routed on the device where user is present or active.

Single Number Access

Single number access is an integral part of the IRIS IVDX Cloud so staff does have to share their private mobile numbers with clients. This ensures that customer account control is retained within the organization, extremely vital for professions like medical doctors in hospitals & banquet mangers in Hotels.